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Frequently Asked Questions!
We offer the standard sizes S, M, L, XL. With our size chart you can easily see which size you have. Your normal size is probably also the size for Palettio shirts
Always wash color by color. Always use a detergent for the white shirts for white shirts. Never use bleach. This is at the expense of the quality of the shirt. We recommend never to wash hotter than 30 – 40 degrees for the Slim fit shirts. The usual washing instructions apply to the Regular fit (100% cotton).
Please note; was never too hot because this will eventually come at the expense of the functionality of the sewn-in armpit pads. With the available detergents it is no longer necessary to wash more than 40 degrees.
Yes, the armpit pads are stuck in the shirt and you can simply wash them under the same conditions as your shirt.
We only use high-quality cotton for our shirts. With the Slim fit line, we have added 5% elastane, making the shirt even better around your body due to the extra stretch. The fit is also present with the Regular fit line (100% cotton).
Of course that’s possible. Send an email to email@example.com that you want to return. Send the articles, with packing slip, in proper packaging to: Palettio, Herenweg 15, 3602AM Maarssen. Indicate on the packing slip which items are returned. After receipt and verification, the purchase amount will be refunded within 14 days. The shirts must be returned in original condition and in unopened packaging.
It is an absorbent patch on the inside of your clothing under your armpit. It consists of a soft layer against the skin, an absorbent part to absorb moisture and a water-retaining layer to prevent leakage. A pad kindly prevents damp armpit spots and stubborn stains in your clothing.
Because we add elastane to the edges of the Palettio shirts, they remain tight under normal circumstances and customary use.
To take care of your order, we ask for your personal information. Once you have an account, you no longer have to do this and you can simply log in. We treat personal data in confidence.
We strive to deliver your order the next day. In unforeseen circumstances, this may sometimes be deviated from.
The first time clothes are washed, it always shrinks slightly. This is also the case with Palettio. However, this has been taken into account when determining the dimensions. If you follow the washing instructions, then there is nothing wrong.